Privacy Policy for CSTherapy

CSTherapy is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws.

 

1. Information We Collect

We may collect the following types of personal information:

   •       Personal Details: Name, date of birth, address, phone number, email address.

   •       Health Information: Medical history, treatment notes, and other health-related information necessary for providing physiotherapy services.

   •       Payment Information: Billing details, insurance information, and payment method.

   •       Digital Information: If you use our website, we may collect IP addresses, cookies, and browsing activity.

 

2. How We Use Your Information

We use your information to:

   •       Provide physiotherapy and related healthcare services.

   •       Communicate with you about appointments, treatment plans, or clinic updates.

   •       Process payments and manage insurance claims.

   •       Comply with legal and regulatory requirements.

   •       Improve our services and website experience.

 

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal data. This includes:

   •       Securing our digital systems with encryption and firewalls.

   •       Restricting access to your information to authorized personnel only.

   •       Regularly reviewing our data protection practices to prevent unauthorized access or breaches.

 

4. Disclosure of Your Information

We may disclose your information:

   •       To other healthcare providers involved in your treatment.

   •       To insurance companies for claims processing.

   •       When required by law or in response to a legal obligation (e.g., court orders).

   •       With your explicit consent.

 

5. Your Rights

You have the following rights regarding your personal information:

   •       Access: You can request a copy of the information we hold about you.

   •       Correction: You can ask us to correct inaccurate or incomplete information.

   •       Withdrawal of Consent: You can withdraw consent for specific uses of your data.

   •       Erasure: You can request deletion of your data, subject to legal or contractual obligations.

To exercise your rights, please contact us using the details below.

 

6. Retention of Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

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7. Cookies and Website Data

If you use our website, we may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

8. Third-Party Services

We may use third-party services (e.g., online booking platforms or payment processors) that adhere to their own privacy policies. We are not responsible for their practices, but we strive to ensure they comply with privacy regulations.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

 

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

 

CSTherapy

Phone: 07943773370

Email: cstherapyrehab@gmail.com

 

This Privacy Policy ensures compliance with privacy laws and demonstrates our commitment to protecting your personal information.